Shipping
All deliveries will require the signature of an adult over the age of 18 upon delivery. To ensure the secure delivery of your order, we do not ship orders to P.O. Boxes.
Once we receive your order we will contact you with your order confirmation number. You would need to reply to this e-mail with details of “Text to Engrave on Back” of your jewelry. Once we receive your prints we will contact to confirm that we have received them and begin work on your jewelry. It would take us up to 4 weeks to finish the production of your jewelry. You would receive an e-mail confirmation with your tracking number once your jewelry is dispatched.
Delivery will take 2-3 business days for shipment to the United States.
We ship to Canada. We deliver to other countries via DHL. Please contact us for more information.
Print Kit Shipping
Print Kits are sent free of charge by Priority Mail 1-Day Flat Rate Envelope and should be delivered within 2-3 business days of us receiving your order.
We offer the following express shipping options in case you need to get your Kit(s) as soon as possible.
USPS (United States only): Next-Day to 2-Day Guarantee by 6 PM
If you’d like to receive your Fingerprint Kit or Handprints/Footprints Kit overnight, you can add Priority Mail Express shipping to your shopping card. Priority Mail Express delivers 7 days a week, 365 days a year (with limited exceptions). Next-day delivery is available to most US addresses and PO Boxes. It’s available for the US orders only.
FedEx (United States only): FedEx overnight
It’s a fast next-day shipping service that delivers packages and freight in the US. Shipments are delivered the day after they’re dropped off at a FedEx location.